Frequently asked questions
Straight answers about running your school on Qyskul. Can't find yours? Ask us.
Pricing & getting startedLearn more
What counts as an active student?
A student whose record is Active at the start of the term. Students who graduated, withdrew or were suspended aren't counted.
Is there really no contract?
Yes. You pay term by term, and can stop at the end of any term. Pay for the whole year upfront and you get 10% off.
What happens after the free term?
You pick a plan and pay for the next term. Nothing is deleted if you don't: your school is paused until you decide. Small schools never pay less than the plan's minimum (₦50,000 a term on Starter).
We use semesters, not terms. Does that work?
Yes. Universities and polytechnics pay per semester, use GPA scales with First Class to Pass, and see “semester” everywhere in the app.
Do staff and students need email addresses?
No. You give each staff member a login with their staff number and print the slip. They choose their own password the first time they sign in.
Can we move our existing records in?
Yes. Paste your student and staff lists from Excel. Every row is checked first, and siblings are linked to the same parent by phone number.
Who can see salaries and children's records?
Only the roles you allow. Each person sees what their job needs; salaries and bank details are hidden from everyone else, and every change is logged.
Online result checkerLearn more
Do parents need an app?
No. The result checker is a web page on your school's address. It works in any phone browser.
Can we sell result checker cards?
Yes. You make and print the PINs yourself, so you decide whether to sell them or include them in fees.
What stops one card being used for many students?
The first check ties the PIN to that student and term. After that it only opens that student's result, up to the number of uses you set.
Report cards & broadsheetsLearn more
Can teachers paste scores from Excel?
Yes. Copy the column of scores from your spreadsheet and paste it into the score sheet.
Does it work for universities?
Yes. Choose semesters and a GPA scale; results show grade points, GPA and class of degree.
Can we print report cards?
Yes. Every report card is print-ready on A4, with your logo.
School fees & paymentsLearn more
Does Qyskul hold our money?
No. Online payments go through Paystack straight into your school's own bank account.
Can parents pay part of the fees?
Yes. Part payments are recorded against the invoice and the balance carries forward.
Can we still take cash?
Yes. Record cash, transfer and POS payments at the office; each gets a receipt.
CBT & online testsLearn more
Can it prepare students for JAMB CBT?
Yes. Timed, multiple-choice tests on a computer give students practice in the same format.
Do students need email addresses?
No. Students sign in with their admission number and a password the school gives them.
What if the connection drops?
Answers are kept on the device as students go, so they can carry on when they're back online within the time limit.
AttendanceLearn more
Can we mark attendance on a phone?
Yes. The register is designed for phones first.
Are absence texts automatic?
Yes, once you turn them on in Settings → SMS alerts. You choose which alerts to send.
Admissions & entrance examsLearn more
Where do parents apply?
On your school's own Apply page, which you can link to from anywhere.
Can we run several admission rounds?
Yes. Run separate rounds for different sessions or entry classes.
Parent portal & school appLearn more
Do parents need email?
No. Parents sign in with their phone number.
Is there a Play Store or App Store app?
Your school's portal installs straight from the browser to the home screen, so every parent gets it without app store downloads.
Payroll & staffLearn more
Who can see salaries?
Only the roles you allow, usually the owner and bursar. Everyone else sees only their own payslip.
Timetable, homework & lesson notesLearn more
Does the AI see student information?
No. It only sees the subject, class, topic and anything the teacher types in for that note.
Bus, pick-up, hostel & healthLearn more
Does the driver need a special device?
No. The driver's smartphone shares the bus location while the trip is running.
Nursery & primary schoolsLearn more
Can we call them pupils instead of students?
Yes. Choose your own words (pupils, arms, terms) and they change everywhere in the app.
Secondary schoolsLearn more
Can SSS classes have different subjects?
Yes. Each class has its own subject list, so science, arts and commercial classes can each have theirs.
Universities & polytechnicsLearn more
Can we call them matric numbers?
Yes. Rename admission numbers to matric numbers and every page uses your word.
School groups & multi-campusLearn more
Does each campus have its own fees and classes?
Yes. Each campus keeps its own set-up, so branches can differ.
Run your next term on Qyskul.
Your first term or semester is free. Set up in an afternoon, bring your Excel lists, and hand out logins this week.
Get started free